About Tickets

Cancellation and transfer

• What happens to my purchased tickets and digital items if the event is cancelled?
• Can I transfer my ticket to another account?
• Can I get a refund for my ticket?

Purchasing Tickets

• What is the "Grand Finale time slot" that needs to be chosen at the time of ticket purchase?
• Can the item that come with a ticket with avatar item be purchased at the event?
• What credit cards can I use?
• My credit card purchase fails. What should I do now?
• Can I purchase multiple tickets?
• Is it possible to purchase tickets without using a credit card?

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